Contract Type: Full Time - Permanent
Hours: 37.5 per week
Salary: Dependent on Experience
Based at: Alban Park, St Albans
Closing Date: TBC
Are you looking to start a career in Sales and Account Management?
We are looking for committed and hardworking individuals wanting to start a career in consultative export sales. In this entry level role you will be provided with full training and support to build your sales skills and technical knowledge of our product range. You do not need previous sales experience, but you will have determination and drive to succeed.
About FSC
FS Cables Ltd is an ambitious company supplying specialist electrical and fibre optic cables worldwide for over 25 years. With our committed and determined team, we deliver a fast reliable, honest and ethical service to our customers in a variety of industries including construction, rail, marine, science technology, home automation as well as transport and infrastructure.
We are a relatively small team who are happy, friendly and, most importantly, work hard. We have a “can do, will do” attitude to deliver the best product and service for our customers every day.
We want to build a company we can be proud of;
- Proud of the way we treat each other
- Proud of the way we treat suppliers
- Proud of the way we treat customers
From this will come the rewards we deserve.
What will the role involve?
- Responding to incoming email and phone customer enquiries ensuring customers are quoted and orders are processed overseas
- Listening to customer requirements and presenting appropriate solutions for export
- Negotiating with customers and challenging objections
- Working to meet and exceed your personal and team targets
- Building in strong, long-term relationships with export customers
- Planning and making outbound calls to new prospective customers
- Maintaining accurate customer records on our CRM
What would make you a great candidate for this role?
- Any previous experience in an customer facing role (e.g. retail, customer service, hospitality)
- Some work experience in an office environment in an administration based role
- A passion for providing outstanding customer service
- Motivated by meeting and exceeding targets and personal goals
- Personable with a natural ability to talk over the phone, hold meaningful conversations and listen to customer needs
- Strong written communication skills and comfortable working with numbers
- Ability to apply a common sense approach and think on your feet
- Enthusiastic to learn with a proactive attitude to develop your knowledge and skill set
- Competent with Microsoft Office package and picking up new technology
- Any telesales experience would be a bonus but is not required
How to apply;
Please send a CV and covering letter to cv@fscables.com