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FS Cables Awarded Feefo Gold Trusted Service 2019
Feb 08, 2019FS Cables has won the Feefo Gold Service award, an independent recognition of delivering exceptional experiences, as rated by real customers.
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Q&A With Marketing Departments Owen Dale
Oct 16, 2012Q: What’s the role of the Marketing Department at FS Cables? We’re here to make sure the customers’ needs are being met and ensuring they have access to reliable, concise technical information.
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Yellow Reply Cards
Oct 15, 2012More and more customers are telling us what they think of our service by using the yellow reply cards we send out with consignments. These cards are one of the best ways for us to improve our service to you.
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FS Cables Customer Feedback Survey
Oct 12, 2012To help us improve our service levels, stock and delivery capability, Wired is inviting readers to participate in the annual FS Cables Customer Feedback Survey.
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Customer Feedback Survey - The Results are in!
Oct 12, 2012Wired would like to say a big thanks to all those who took part in the customer feedback survey we ran in the last issue. We received nearly 600 responses across a range of industries which has given us some incredibly useful information about what matte
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Complaints
Sep 26, 2012Here in Britain it is often remarked that we don’t complain enough. At FS Cables we know its true – although we send out pre-paid “Service Cards” with every shipment we get relatively little feed back and even less point out our failings.
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